How the digitizer must also digitize himself...

Adrian_HerzogHave you ever thought about whether a Porsche driver can repair cars better than a Dacia driver? Or about what kind of shoes a shoemaker actually wears? Or whether a star chef also goes to McDonald's? Three different thoughts, but they all have the same core. As an IT service provider, you deal with the optimization of processes on a daily basis. They try to solve individual use cases with modern and efficient technical means.

Now imagine the following: A consultant is working on a project to automate an expense process. This involves bringing the various process steps into one workflow. The aim is to implement paperless input of expenses until payment is made. In the evening, the same consultant comes home and records the hours worked and his expenses manually in his time recording system. At the end of the month he prints out his expenses, signs them and passes them on to his supervisor. Last but not least, the expense form is taken on foot to the accounting department, which archives it and pays out the outstanding amount.

While the consultant was on the road for the customer in the digital future during the day, in the evening he went back to the analogue Middle Ages of his own company - a certain irony cannot be missed here. It has a true origin, because we at Trivadis were in a similar situation ...

Optimization of the internal invoicing process necessary

As a service provider and partner of Microsoft, Oracle and many other solution providers, we not only provide invoices, but also receive them. Until very recently, we were busy every day accepting invoices, forwarding them accordingly and finally handing them over to the accounting department via several departments, where they were then paid and archived. I like to remember the scene of Asterix and Obelix looking for the pass A38 in the following video:



The simplification of this process was a business need, we had to remedy it. We decided to implement this within the Microsoft Cloud, because this environment has a lot of potential. It wasn't just about a paperless office or implementing a lean process, it was also about creating a platform which would make internal processes easier and faster to digitise.

Platform based on Microsoft Azure and Sharepoint Online

Thanks to the interaction of Microsoft Azure and SharePoint Online, we were able to start implementing the platform directly. The corresponding workflow logic was developed together with our back office and implemented using Azure Logic Apps. This enabled us to cover this internal need in addition to our customer projects in the shortest possible time and at the same time to hold many exciting customer discussions, as the application possibilities of this central interface are enormous. Imagine, for example, a service provider from the construction industry who can save up to 5 percent discount with timely payment of materials. Due to the lengthy manual steps he has often been unable to do so before. Thanks to the centralized platform he can now fully benefit from this.

This is just one of many applications that can be covered with our solution. For more information, please contact us or download our Reference Case.

Topics: Microsoft Cloud Computing Digital Business Transformation Insights