“Digitalization is great, but it also takes a lot of work.” Felicitas Hanne, Director of Kinderhaus AtemReich, stated this during the panel discussion at the start of the Trivadis TechEvent 2019. She was referring on the one hand to the great help that IT support provides the doctors, nurses and assistants who work with the severely disabled children in their Munich home, but also to the adjustment that working with computers and data requires.